Terms of Use

Access to and use of the www.shawbrookinternational.com website ("this website") is provided by us subject to these Terms of Use. By using this website you are agreeing to these Terms of Use. “We” are Shawbrook International Limited (“us”, “our” or “Shawbrook International”). Shawbrook International is a subsidiary of Shawbrook Bank Limited.

In Jersey, Shawbrook International is a subscriber in Jersey of the Code of Practice for Consumer Lending - sponsored by the Jersey Consumer Council.

In Guernsey, Shawbrook International is registered under the Registration of Non-Regulated Financial Services Businesses (Bailiwick of Guernsey) Law, 2008.

All loans are subject to status. Terms and conditions apply.

All information on this website is intended for residents of Jersey and Guernsey where specified. This website is provided for information purposes only and nothing on this website constitutes an offer to enter into a contract.

When using this website you agree and warrant that you do so in accordance with, and not in contravention of, the laws of the jurisdiction in which you are resident, domiciled or located.

Governing Law

These Terms of Use will be governed by and construed in accordance with the laws of Jersey, and the courts of Jersey will have non-exclusive jurisdiction over any claim or dispute arising under or in connection with these Terms of Use.

Accuracy of Information

The information contained or displayed on this website is believed to be reliable when displayed. Whilst reasonable care has been taken to ensure that the information and functions contained or displayed on this site are complete and correct, We do not warrant or represent, or give any guarantee, condition or other term (whether express or implied by statute, common law or otherwise) that such information or functions is or are free from errors or omissions or that the information contained or displayed on this website is suitable for your intended use.

Availability of this Website

We make no warranty that your access to this website will be uninterrupted, timely or error-free. Due to the nature of the Internet, this cannot be guaranteed. In addition, We may occasionally need to carry out repairs, maintenance or introduce new facilities and functions.

We do not warrant that this website will be compatible with all hardware, equipment, operating systems, devices and software which you may use. Although we may put in place security measures for your protection, we shall not be liable for damage to, or viruses or other code that may affect, any computer equipment, mobile device, software, data or other property as a result of your access to or use of this website or your obtaining any material from, or as a result of using, this website. We shall also not be liable for the actions of third parties in breaching any security measures. This website may not be usable on mobile devices and operating systems applicable to mobile devices because it has not been designed for such use.

We may change or update this website, including these Terms of Use, and anything described in it without notice to you. You will be bound by changes through your continued use of the website. Your use of the website following changes to these Terms of Use will constitute your acceptance of those changes.

The contents of this website are intended for convenience only. Nothing on this website shall constitute advice specific to your circumstances or a recommendation. We do not suggest that any product or service mentioned on this website is specifically available to you.

Trade Marks and Copyright

The “Shawbrook International” name and logos and all other brands, names, logos, marks and slogans on this website are the trade marks or service marks of us or our licensors.

Unless otherwise stated, the copyright, database rights and any other rights in all information, data, text, artwork, pictures, photographs, images, graphics and materials (together "Materials") on this website and the design, layout, look and appearance of this website are owned by us or licensed to us by our suppliers. You are permitted to use and download such Materials or extracts from this website to a local hard disk and print copies for your own internal, personal, non-commercial, private use only.

Except as we expressly permit, you must not in any way modify any Materials on this website. Any rights not expressly granted in these terms or otherwise by us are reserved.

Liability and Disclaimer

To the maximum extent permitted by law, we expressly exclude:

  • all conditions, warranties and other terms that might otherwise be implied by law into these Terms of Use;
  • any and all liability to you, whether arising under these Terms of Use or otherwise in connection with your use of our website.

This limitation of liability applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Nothing in these Terms of Use is intended to exclude or limit any liability that may not by law be excluded or limited, or to limit any rights you may have under local law or other statutory rights which may not be excluded, nor in any way to exclude or limit liability to you for death or personal injury resulting from our negligence of that of our employees or agents.

Nothing on this website shall constitute financial or other professional advice in any way. If any advice or guidance is required in relation to our products or services, please contact us as directed on this website. 

Third Party Sites

This website may from time to time contain links to and from third party sites. We have no control over and accept no responsibility for the content of such linked sites and exclude all warranties and all liability for any loss or damage you incur as a result of your use of such sites. You must not frame any of this website onto your own or another person's website and you cannot provide a link from your website to the home page of this website without our prior written consent. If we find any such link, we reserve the right to ask you to remove it immediately or we may remove it immediately.

Telephone calls

Telephone conversations may be recorded for training, monitoring and regulatory purposes and to improve our customer service standards.


Shawbrook International endeavours to make reasonable, common sense adjustments (in compliance with applicable law) to provide access to our services for customers with specific accessibility needs.

To change text size using your browser: To increase or decrease the text size, use the appropriate option in your browser. For example, to increase text size:

  • Internet Explorer go to View>Text Size>Larger
  • Mozilla Firefox go to View>Text Size>Increase
  • Safari go to View>Make text bigger
  • Windows: Press the Ctrl and + keys together
  • Mac OSX: Press the Command and + keys together


Shawbrook International is committed to protecting your personal details and our services have been designed with your security in mind. However, you are reminded that the Internet is an open environment and therefore as a result of third party activity beyond our control we cannot guarantee that your information will be 100% secure while it is uploaded on this website. We recommend that you install, use and maintain up-to-date anti-virus software and firewalls to protect yourself and your equipment.


Emails are an insecure method of transferring information across the Internet. You should limit the information you send by email and not detail any confidential personal data in your email to us.

Keep your information safe

We recommend the following:

  1. Always keep your personal data protected.
  2. Lock your PC when you are not using it.
  3. For optimum security you should use the latest versions of Microsoft Internet Explorer, Firefox, or Safari.